Terms & Conditions

By accessing the Edinburgh Leisure website at edinburghleisure.co.uk you agree to the following terms and conditions.

We make every effort to ensure the information contained within this website is accurate and up to date. We cannot accept any liability however for any inaccuracies or omissions that may occur (unless intentionally fraudulent misrepresentation) or for any actions or decisions you may make based on the information provided. Edinburgh Leisure cannot be held liable for any direct or indirect loss or damage that may arise from the use of this website and the information contained in it.

The content of this website is owned by Edinburgh Leisure unless otherwise stated. Downloadable documents and some imagery is the property of their respective owners. All rights reserved. You are responsible for obeying all copyright laws. You may make copies of this website and print it for personal use only. All other use is strictly prohibited. Please contact us if you wish to link to any page of this website.

Any trademark displayed on this website is the property of its respective owners.

Edinburgh Leisure are not responsible for the content of any other website that you may link to from this website, or any website that may link to the Edinburgh Leisure website unless specifically indicated. We do not accept any liability in connection with any such sites or links. Any third party links are provided in good faith because we believe these websites contain relevant information or complimentary services. Edinburgh Leisure cannot be held liable for any information contained on such websites.

These terms and conditions and use of this website will be governed in accordance with the laws of Scotland. The Scottish courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.If you wish to contact us regarding these terms and conditions please email enquiries@edinburghleisure.co.uk or phone 0131 458 2100.


Copyright © 2017 Edinburgh Leisure

You can book fitness classes online, on the App, in person and by telephone. If fitness classes are not included in your membership you must pay at the time of booking.

Arriving in time for your class

We kindly ask customers who have booked into a class to swipe attendance at reception at least 5 minutes prior to the class starting, to allow enough time to get the studio and get set for your class starting. Please note, if you do not swipe your attendance in this time frame, you may lose your space to a customer on the waiting list.   

Fitness Class Waiting Lists

If fitness classes are included in your membership: If the class is full, you have the option to book onto the waiting list. If fitness classes are not included in your membership: If the class is full, you have the option to join the waiting list. There is no charge to book onto the waiting list but if you then get booked into the class you will have to pay to confirm your place.

Waiting list email alerts

We send out emails throughout the day alerting you to any spaces that have become available in the classes that you’re on the waiting list for. The email will contain a link you can click on to automatically book you into the class and prompt for payment if required. There is no priority position - everyone on the waiting list receives the email at the same time ensuring an equal chance of booking the space. First come, first booked!

Fitness class cancellations and charges

Isn’t it frustrating when you can’t get a place in your favourite fitness class? Even more so when you find out that a space was available because someone booked but didn’t turn up, or cancelled at the very last minute! It may shock you to learn that across Edinburgh Leisure we have hundreds of such occurrences every week. That’s a lot of people missing out on the chance to enjoy the brilliant buzz of group exercise!

Please cancel more than 2 hours before the class is due to start to allow other customers an opportunity to gain a space in the class and you won’t be charged for your cancelling your space.

If fitness classes are included in your membership:

You can cancel your fitness class online, on the App, in person and by telephone. Many of our centres offer a voicemail option, so you can leave a message during peak times.If you cancel less than 2 hours before the class starts and the space remains unfilled when the class starts a Late Cancellation charge of £2 will be applied to your account so if the class starts at 6:30pm, you need to cancel by 4:30pm to ensure you don’t get a Late Cancellation charge. If you don’t turn up for your class a No Show charge of £2 will be applied to your account. We will email you the next day about any charges and you are required to pay within 7 days. 


If fitness classes are not included in your membership:

 You must cancel your space in person or by telephone. If you cancel more than 2 hours before the class you will get a refund or have the option to move your booking to another class. If you cancel less than 2 hours before the class starts, no refund will be given.

If you have any queries about bookings or cancellations please speak to a member of staff at your local centre, or contact customeraccounts@edinburghleisure.co.uk.



You have the legal right to receive a refund for any products purchased online within 7 days of making your purchase. To receive a refund please email enquiries@edinburghleisure.co.uk quoting your payment reference number (you will receive this in your email confirmation), your full name and the date the payment was made.

All refunds will be credited to the payment card used during your original order.

To ensure the security and privacy of our customers we may seek further clarification on any refund requests.

1. Membership Categories

Memberships are designed to give you, the customer, the opportunity to pay for use of Edinburgh Leisure’s facilities by Direct Debit. To make any changes to your membership, please contact our customer accounts team by emailing customeraccounts@edinburghleisure.co.uk 

There are a number of categories of membership which give you benefits as follows:

1.1 Individual Swim & Fitness Memberships

These entitle you to swimming at:

  • Ainslie Park Leisure Centre 0131 551 2400
  • Dalry Swim Centre 0131 313 3964
  • Drumbrae Leisure Centre 0131 312 7957
  • Glenogle Swim Centre 0131 343 6376
  • Gracemount Leisure Centre 0131 658 1940
  • Leith Victoria Swim Centre 0131 555 4728
  • Portobello Swim Centre 0131 669 6888
  • Queensferry High Recreation Centre 0131 319 3222
  • Royal Commonwealth Pool 0131 667 7211
  • Warrender Swim Centre 0131 447 0052

Entitles members to use of the saunas at: (16’s and over only)

  • Ainslie Park Leisure Centre 0131 551 2400
  • Dalry Swim Centre 0131 313 3964
  • Drumbrae Leisure Centre 0132 312 7957
  • Gracemount Leisure Centre 0131 658 1940
  • Leith Victoria Swim Centre 0131 555 4728
  • Royal Commonwealth Pool 0131 667 7211
  • Warrender Swim Centre 0131 447 0052

Use of the Turkish Baths at: (16’s and over only)

  • Portobello Swim Centre 0131 669 6888

Use of the spa facilities at: (16’s and over only)

  • Glenogle Swim Centre 0131 343 6376


1.2 Individual Fitness Membership entitles you to use gyms at:

  • Ainslie Park Leisure Centre 0131 551 2400
  • Craiglockhart Leisure and Tennis Centre 0131 443 0101
  • Drumbrae Leisure Centre 0131 312 7957
  • Dalry Swim Centre 0131 313 3964
  • EICA:Ratho 0131 333 6333
  • Glenogle Swim Centre 0131 343 6376
  • Gracemount Leisure Centre 0131 658 1940
  • Jack Kane Sports Centre 0131 669 0404
  • Kirkliston Leisure Centre 0131 333 4700
  • Leith Victoria Swim Centre 0131 555 4728
  • Meadowbank Sports Centre* 0131 661 5351
  • Portobello Swim Centre 0131 669 6888
  • Queensferry High Recreation Centre 0131 319 3222
  • Royal Commonwealth Pool 0131 667 7211
  • Warrender Swim Centre 0131 447 0052 

All fitness classes listed in the fitness class timetable, which can be picked up at the site or online. Restrictions apply for under 16’s please consult your local site for more details. Your card will allow you to book fitness classes in advance, 2 hours notice is required to cancel a class booking. Failure to cancel or failure to cancel within 2 hours notice will incur a charge on your next visit. For more information on booking procedures enquire at your local centre.

* Includes access to running track

1.3 Climb Membership

This gives you access to the climbing wall and bouldering facilities at EICA:Ratho. Climbers must be competent and complete a registration form before using the climbing facilities. All novice climbers must attend the Climb Start Up Course.

1.4 Climb & Fitness Membership

Gives access to the facilities detailed in 1.1, 1.2,1.3 and 1.4.

1.5 Joint Membership

This gives two customers the opportunity to jointly purchase memberships. One person will make the Direct Debit payments from their bank account. Each person will receive the same Fitness, Swim or Climb Membership. If the paying customers fails to make the monthly payment, both memberships will be withdrawn. All changes to Direct Debits must be made by the Direct Debit holder.

1.6 Junior Membership

Includes access to all the facilities detailed in section 1.4 and the golf courses detailed in section 1.12. To qualify for a Junior Membership, you must be under 18. Restrictions apply for under 16’s on gyms and fitness classes. Under 16’s must be accredited through NRG Zone before using the gyms and have completed a competency assessment before using the climbing facilities. Under 14’s must be supervised by a registered competent climber who is over 18 when using the climbing facilities.

1.7 Young Adult Membership

To qualify for a Young Adult Membership you must be aged between 18 and 21 years old. Proof of eligibility is required.

1.8 Student Fitness Membership

To qualify for a Student Membership you must present a current, valid matriculation card.

1.9 65+ Memberships

To qualify for a 65+ Membership you must be aged 65 or over. Proof of eligibility is required.

1.10 Disability Membership

This entitles persons in receipt of the Disability Living Allowance or Personal Independence Payment to a reduced price Fitness, Swim or Climb Membership.

1.11 Corporate Memberships

Corporate Memberships are available. For more information call 0131 458 2100.

1.12 Golf Bolt On Membership

This entitles you to play the following courses:

  • Braid Hills 0131 447 6666
  • Silverknowes 0131 336 3834
  • Carrick Knowe 0131 337 1096
  • Craigentinny 0131 554 7501
  • Portobello 0131 669 4361
  • Wee Braids 0131 666 2210

If your existing membership is cancelled your Bolt On Golf Membership will also be cancelled. You can add and remove this Bolt On at any time.

1.13 Community Fitness Membership

This entitles you to use the gym and fitness classes at one site. Choose from Jack Kane Sports Centre or Kirkliston Lesiure Centre.

1.14 Community Dalry Membership

This entitles you to use the gym, pool and Aquafit classes at Dalry Swim Centre.

1.15 QHRC Community Membership

This entitles you to use the gym,pools and fitness classes at QHRC.

1.16 Fitness Class Membership

This entitles you to use the fitness classes detailed in the fitness class timetable at one chosen centre.

1.17 Gym Membership

This entitles you to use the gym and gym classes at one chosen centre.

2 Charging New Members

New members will be charged a joining fee to cover the membership’s administration. The monthly Direct Debit amount will be subject to change at the discretion of Edinburgh Leisure. All members will be given 10 working days notice of any price change. If your bank rejects your Direct Debit, Edinburgh Leisure will reapply again during the same month. If your membership remains unpaid 15 days after the payment due date Edinburgh Leisure will lapse your membership.

3 Promotional Activities

Promotions will be run on an ongoing basis across all Edinburgh Leisure centres. All promotions have a limited lifespan, limited availability and will be subject to specific terms and conditions.

4 Opening and Closing

All facilities will open and close as advertised. All facilities will be subject to closure for maintenance, public holidays and special events. Edinburgh Leisure will give 14 days’ notice of any closure. There will be exceptional circumstances when a facility may close without notice. An alternative may be offered in this case.

5 Cancellations

You can cancel your membership directly with Edinburgh Leisure either in person at your local venue or by emailing customeraccounts@edinburghleisure.co.ukIt is also advisable to cancel your Direct Debit with your bank. There is no cancellation fee. Should you cancel and rejoin you will be subject to another joining fee. Edinburgh Leisure reserves the right to withdraw your membership or some of the benefits without notice.

6 Membership Freeze Option

You can freeze your membership. Please contact Customer Accounts team by emailing customeraccounts@edinburghleisure.co.uk. Your membership can be frozen for a minimum of one month and a maximum of 6 months. Memberships can only be frozen from the 1st of the month and for whole months. There are cut off dates approximately 5 working days before the due date of the Direct Debit. Please contact our Customer Accounts team for more details. Early unfreeze is possible, contact our Customer Account team. A pro rata payment will be charged on the day of the unfreeze.

7 Membership Benefits

Your membership card works in the same way as a Get Active Discount Card which allows you to book facilities by telephone or online 8 days in advance and gives you reduced rates access to some Edinburgh Leisure facilities.8 Membership ResponsibilityMembers are responsible for their membership and updating of contact details. Data Protection options for Joint Members are based on the selections made by the payer. All members will require their photograph to be taken for security purposes.