Data Protection

As part of our everyday activities, we collect and use personal information to help us provide effective services. The personal information we collect can relate to any individual who comes into contact with us. 

To make sure we process and handle this information properly, we have to comply with the Data Protection Act 1998 which covers access to personal information (i.e. information about you and others).

The Act gives you the right to know and view what information we hold about you (with a few exceptions), and correct it if necessary.



Requests for personal information are known as 'subject access requests' and can be made by completing the Subject Access Request Form.

You are required to:

  • submit your request in writing
  • provide evidence of proof of identity
  • provide us with appropriate information about what you require

Upon receipt of your request, we will respond within 40 calendar days. You may be asked to pay a fee and we will let you know in advance if this is the case.

Download Subject Access Request Form