Relocated People Access JR Card
We’re delighted to welcome you to the Relocated People Access card Programme at Edinburgh Leisure. This page provides you with all the information you need about how you can use your card to be active with us.
What access do I get with my RPA JR card?
Your RPA JR card provides you with free access to the following activities:
How do I get my RPA JR card?
You should have received an RPA welcome SMS message or email. These messages include your Edinburgh Leisure member ID number.
To get your card all you have to do is visit one of our sites and speak to a member of our front of house teams. They will be able to find your account on our system, via your member ID, and add your access card to your account.
Our front of house team may also ask you for your photo at this time, so it can be added to your account.
Do I need to book activities online?
Online booking is still required for some of our activities at Edinburgh Leisure. As a RPA JR cardholder, you will have an account automatically set up for you. However, to access this your account must be linked to a valid email address. For more information on online booking please see the how to guides below:
How do I book online?
Booking a session can be done via our website or through the free Edinburgh Leisure app. The app is available on both Apple and Android devices.
Helpful hints for booking
If you share an email address with someone else who has an Edinburgh Leisure membership card or account, you can use the same email address on more than one booking account BUT you will have to set up different passwords.
The email address that you enter on the 'Book Now' page of our website HAS to be the email address we have in our records for you. If you accidentally enter a different email address you will not receive an email from us with instructions.
If you are asked for your Member ID at any point, you can find this on the 'Welcome' letter we sent you when you first joined us/got your card.
Is my RPA card access time restricted?
No, you can use it 7 days a week.
Where can I use my card?
You can use your card at any of our Edinburgh Leisure facilities. For more information about our sites please click here
How long does my RPA JR card last?
It lasts for 12 months at a time. When the 12 months are up or nearly up, please contact email@example.com for more information on how to stay active with us.
Who can use my RPA JR card?
Only you! Users who abuse this and let others use their card will be removed from the programme and have their access rescinded.
How do I access the gym if I am under 16?
You can access our gyms if you are secondary school aged through our NRG Zone accreditation process. To learn more visit: /nrgzone.
Once through your NRG Zone accreditation, cardholders must book into our Junior Gym sessions. For support on how to do this please see the following links:
What happens if I lose my card?
If you have lost your card you can visit one of our sites to purchase a replacement. Replacement cards cost £1.
What do I do if I can't use my card due to personal circumstances or ill health?
If for any reason you are unable to use the card due to personal circumstance or illness, and would like to delay the use of your card then you must let us know as soon as possible by contacting firstname.lastname@example.org.
If you have any questions, please contact our Active Communities Advisor team at email@example.com.
EL expects RPA JR cardholders to be respectful of staff, other customers and property. Not doing so may result in refused entry, ban from centres and removal from the programme.
EL expects RPA JR cardholders to follow conditions of use and all relevant guidance from staff. Not doing so may result in removal from the programme.
If you have any problems, or require additional information, please feel free to contact our Active Communities advisor team via email at firstname.lastname@example.org or call 0131 458 2260.