Welcome to the Relocated People Access Programme at Edinburgh Leisure
Edinburgh Leisure would like to welcome you to our Relocated People Access Programme (RPA). This page provides information about your card and how you can use it at our venues across the city to be active with us.
What you can do with your card
Your RPA card provides free access to the following Edinburgh Leisure Activities for 6 months at all our venues:
Swim
Enjoy a swim at one of our 12 swimming pools across Edinburgh.
Gym
Whether it is weights or cardio, or both, RPA cardholders can access our 15 gyms to workout.
Badminton Courts
RPA cardholders can also enjoy free on the day badminton court booking.*
Your RPA card is not time restricted so you can use it at any time at our venues. If you take part in any of our other activities out with those mentioned above, you will be charged to access these activities.
At present, Edinburgh Leisure are operating on a cashless basis and accept card and contactless payments only. We no longer accept cash at any of our venues.
For more information about your RPA
How do I get my RPA card?
You should have received a RPA welcome SMS message or email. This will include your Edinburgh Leisure member ID number.
To get your card all you have to do is visit one of our sites and speak to one of our welcome hosts. They will be able to find your account on our system, via your member ID and add your access card to your account.
Our welcome host team may also ask you for your photo at this time, so it can be added to your account.
Do I need to book activities online?
Online booking is still required for some of our activities at Edinburgh Leisure. As a RPA cardholder, you will have an account automatically set up for you. However, to access this account you must be linked to a valid email address. For more information on online booking please see the guides below:
Helpful hints for booking
If you share an email address with someone else who has an Edinburgh Leisure membership card or account, you can use the same email address on more than one booking account BUT you will have to set up different passwords.
The email address that you enter on the 'Book Now' page of our website HAS to be the email address we have in our records for you. If you accidentally enter a different email address, you will not receive an email from us with instructions.
If you are asked for your Member ID at any point, you can find this on the Welcome email and text message you received when you first joined.
Where can I use my RPA card?
You can use your card at any of our Edinburgh Leisure facilities. For more information about our sites please click here.
Who can use my RPA card?
Only you! Users who abuse this and let others use their card will be removed from the programme and have their access rescinded.
What happens if I lose my card?
If you have lost your card you can visit one of our sites to purchase a replacement. Replacement cards cost £1.
What do I do if I can't use my card due to personal circumstances or ill health?
If for any reason you are unable to use the card due to personal circumstance or illness, and would like to delay the use of your card then you must let us know as soon as possible by contacting active@edinburghleisure.co.uk
We look forward to seeing you at our venues soon – so why not pop into your local site and pick up your card today.
Usage Expectations
EL expects RPA cardholders to be respectful of staff, other customers and property. Not doing so may result in refused entry, ban from centres and removal from the programme.
EL expects RPA cardholders to follow conditions of use and all relevant guidance from staff. Not doing so may result in removal from the programme.
RPA cards are not transferable and use by any person other than by the cardholder will result in the cancellation of the card. Your photo will be taken at reception and stored against your card and membership info for proof of identity.
Edinburgh Leisure’s Active Communities department may make changes to the RPA membership and access options or terms and conditions and reserve the right to do this. If any such changes are introduced these will be communicated to RPA cardholders in advance of their introduction.
*Card users should only book one court during any booking window. This adjustment is aimed at ensuring fair access for all users and optimizing court availability for everyone's enjoyment. Please note that we will be monitoring bookings closely, and any instances of users disregarding this guidance by booking multiple courts may result in the suspension of access privileges.
If you have any problems, or require additional information, please feel free to contact our Active Communities advisor team via email at active@edinburghleisure.co.uk or call 0131 458 2260.