Keeping Your Information Safe
You have the right to ask us for a copy of the information we hold about you. You can do this using this Enquiry Request link selecting 'Freedom of Information/Subject Access Request' on the Enquiry Request dropdown. Security precautions are in place to protect the loss, misuse or alteration of your information. Our online presence is secured using third party security.
We will secure all your personal data using systems appropriate to the risk. Non-sensitive data such as name or address can be transmitted normally over the internet and this can never be guaranteed to be 100% secure. If you send us information, once we receive it we will secure it. However, whilst we strive to protect this personal information we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
16 or under
We will always protect the privacy of children aged 16 or under. For our coaching programmes only a parent/guardian of children aged under 16 can provide us with personal information and will be or point of contact. Please do not provide us with phone numbers or email addresses of under 16’s. Our Active Communities programmes may work directly with young people and will utilise their contact information if required.
Any health data you supply for under 16’s in our coaching programmes will be held in our Learn2 system which can be accessed by coaches, service providers and volunteers working on our behalf. This is to ensure our staff have the relevant information to hand when providing a service to under 16’s. This information is supplied by parents/guardians of children, if they feel it is relevant. Health data supplied through our Active Communities programmes is retained on a central database with very limited and controlled access.
Transferring your information outside of Europe
Where Edinburgh Leisure utilises processors based outwith the EU, where data may be transferred, we will ensure that adequate safeguards are in place, relying on an adequacy agreement or other contractual terms as appropriate.