Coaching Guidelines & FAQs

Keep up to date with the current guidelines for coaching in our venues or find an answer to our most frequently asked questions about coaching below:





As with all our other activities in our venues, we've introduced a number of measures to ensure our customers safety.  We will continue to review these measures over the coming months as the environment and guidelines from the Scottish Government and national sports governing bodies change. Our priority will always be the safety of our customers and our teams.

Some key things to be aware of:

  • We may use different entrances and exits to our buildings than normal.
  • For older children, you may not be able to enter or stay in our buildings during your child’s lesson. This depends on the age of your child, and sometimes on the capacity of the building. Be assured if this is the case our team are there to help your child get to and from their class safely. We understand that there may be some circumstances where you may need to stay and support your child. Please discuss your requirements with the venue if this is the case.
  • We have to maintain a safe number of people in our venues at any one time. If you are coming into our buildings with your child for their lesson, only one adult can accompany a child and we are asking our customers not to take siblings/other children with them if at all possible. Children under 12 do not have to distance from each other, but still have to distance from other adults and therefore still have to be accounted for in our safety measures and calculations. 
  • For Gym Nippers, due to current restrictions all preschool children must be accompanied by an adult who can physically support them in the class, with instruction from the coach. The current guidance does not allow any coach (whatever their age) to carry out hands on coaching with any child (whatever their age). Preschool classes are therefore strongly recommended to have a ratio of one adult per child to ensure that the child can safely participate in the class and to enable them to take part in all the activities. In certain circumstances, this can increase to a maximum of one adult to two children however this has to be agreed in advance with our gymnastics coordinator or venue management. 
  • All children and adults in the area must maintain physical distancing from all other adults (including coaches) during the class in line with Scottish Government regulations. As ever, we are subject to Scottish Government and National Governing Body guidance and this may change  
  • Before you come to your first class class it’s important to read where to go and what to do at your venue and our full coaching guidelines below.

Please keep checking our website for the most up to date information as we continue to adapt to keep everyone safe. Here are the key guidelines that apply to everyone.

1. Dropping off and picking up children

  • If your child is 9 or over: you must drop off and pick up your child at designated doors (usually either main reception or the Sports Hall fire exit doors).  Our team will be there to help if needed. Please make appropriate arrangements with your child to collect them outside the building.
  • If your child is 5 (but at school) – 8: Please read 'your journey through your venue' above carefully. If your child needs help you can come into the venue with them. Some venues have space for parents of this age of child to stay during the child's lesson, but for others you must leave the venue whilst your child is in the class and return in time for the end of class to the designated area. 
  • If your child is from 0 – 5 (in a Pre-School class): you must come in with your child and stay with them/participate in class, or wait for them in a designated area in the venue.
    For Gym Nippers, due to current restrictions all preschool children must be accompanied by an adult who can physically support them in the class, with instruction from the coach. The current guidance does not allow any coach (whatever their age) to carry out hands on coaching with any child (whatever their age). Preschool classes are therefore strongly recommended to have a ratio of one adult per child to ensure that the child can safely participate in the class and to enable them to take part in all the activities. In certain circumstances, this can increase to a maximum of one adult to two children however this has to be agreed in advance with our gymnastics coordinator or venue management. All children and adults in the area must maintain physical distancing from all other adults (including coaches) during the class in line with Scottish Government regulations. As ever, we are subject to Scottish Government and National Governing Body guidance and this may change.

We understand that there may be some circumstances where you may need to stay and support your child. Please discuss your requirements with the venue if this is the case.

Click the 'What to expect in your venue' button above for full details of where to drop off and pick up for each of our venues.

2. Arrival time

Please arrive no earlier than 5 minutes before the start of your class, or before the time to pick up your child at the end of class. Your child will not be able to join their class if you are more than 5 minutes late.

3. What to wear

Children should arrive ready for their activity as there are no or limited changing spaces available. For swimming lessons this means  ‘beach ready’. By this we mean easily removeable footwear and ideally a onesie or cosy robe over your child's swimwear. We are not allowed to put on or adjust your child's goggles so please ensure your child can put them on themselves or you fit them before your child comes through to the pool for their class.  For sports that are not in the pool, children should arrive wearing their activity clothes, with simple to remove outerwear if needed.

4. No spectating

If you are coming into the venue with your child you will not be able to spectate. Spectators are not allowed under the current guidelines.

5. Accompanying siblings

We have to maintain a safe number of people in our venues at any one time. If you are coming into our buildings with your child for their lesson, only one adult can accompany a child and we are asking our customers not to take siblings/other children with them if at all possible. Children under 12 do not have to distance from each other, but still have to distance from other adults and therefore still have to be accounted for in our safety measures and calculations. See (1) above for guidance relating to Gym Nippers.

6. Changing, showers, lockers and toilets

Children should arrive wearing their activity clothes (under outdoor clothes). There are no lockers available so please do not bring any valuables. There will be a limited number of cubicles available for our swim lesson customers (no other sports) but we are sorry, there will be no showers available at the moment. As usual, we are encouraging children to go to the toilet before they arrive at their class to minimise disruption. We will have a limited number of toilets available for emergencies. Full details for all venues can be found HERE.

7. Physical distancing and children

Currently children aged 12 and over still need to maintain physical distancing, including from coaches. Under 12’s do not need to physically distance from each other, but do need to distance from anyone aged 12 or over.

8. Face coverings

Please follow the rules about wearing face coverings. Currently anyone aged 5 years and over is required to wear a face covering until their class.

9. Venue safety guidance and signs

Anyone coming into our venues should follow the centre’s safety guidance and any one way system and sanitise hands before and after their activity.

10. Please don’t visit if you, or anyone in your household, are displaying symptoms of COVID-9. In general please don’t take your child to their class if they aren’t feeling well.  If they have had vomiting or diarrhoea please make sure they have been symptom clear for 48 hours before coming to the pool.