How do we collect information?

We may collect personal information either on paper forms or electronically:

  • when you buy or enquire about our products and services
  • when you talk to us on the phone or in our venues
  • when you join any of our Active Communities programmes
  • from emails
  • when you use our website or coaching portal, online booking services or mobile app
  • in customer surveys
  • when you use our venues
  • if you take part in competitions or promotions
  • if you join Edinburgh Leisure as a Service Provider