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You Are Here: Home  »  Sailing & Water Sports  » Guidance for all customers
Guidance for all customers

Sailing & Water Sports
Guidance for all customers

At Port Edgar we aim to give you a fantastic experience out on the water. To help, here are a few things to remember to get the most from your time with us in a safe and enjoyable way.

• Buoyancy aids must be worn correctly at all times when on or near the water.
• Customers should be water confident whilst wearing a buoyancy aid.
• The very nature of watersports and similar activities means that there is a possibility of getting wet or cold. For this reason applicants on courses must inform Port Edgar if they are taking any regular medication or suffering from illnesses such as angina, epilepsy, asthma, etc. (see booking form).
• Where appropriate we will issue you with a wetsuit or waterproofs, however please bring lightweight, loose fitting, comfortable clothes, that you don’t mind getting wet. It is normally a few degrees colder on the water than on the land, so bring enough warm clothing to allow for this.
• Remember suncream, sunglasses and a hat (either woolly or sun depending on the season)!
• Footwear should be wetsuit boots, sailing boots or trainers.
• Don’t forget a towel.
• Customers are welcome to bring their own equipment to use as long as it meets current industry requirements. Our Instructors are always happy to advise on what to wear or purchase if you are looking to have your own e.g. buoyancy aid, boots, wetsuits etc.
• Please always follow the instructions of our staff to ensure a great time at Port Edgar
• All our bookings are subject to our booking terms and conditions available online at www.edinburghleisure.co.uk or available in paper format from the Marina Office.
For any queries or to book a course please feel free to pop into the Office at Port Edgar, call on 0131 331 3330 or email bookings.pem@edinburghleisure.co.uk to speak to one of our team.

Lunches
Lunches for junior and youth courses are available on request during the holidays from our partners Karinka’s kitchen, please speak to one of our team at time of booking. We also have seating provision for packed lunches if you wish to bring your own.

Cancellations
Port Edgar reserves the right to cancel any course if it does not reach the minimum numbers. We will however try to give as much notice as possible and offer an alternative date. If this is not possible, then a full refund will be offered.

Refunds
If for any reason you are unable to attend your booked course we ask that you provide 7 days notice, and we will try to offer you alternative dates. Refunds will only be given if we can fill the vacancy, however a cancellation fee of £15 will still occur.

Child Protection
Managed by Edinburgh Leisure, we have a child protection policy in place to protect children in our care and ensure that our staff know how best to do this. For more information please see our ‘about us’ section.
The Marina Office stocks a wide range of publications to accompany all of our courses, from course notes to technical publications and advice on all aspects of our sport. We can also process membership applications for you to join the RYA, allowing you to access a range of benefits, get advice and keep up to date through the RYA quarterly newsletter.



 

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